Emergency Repairs – 24 Hour Contacts

GENERAL & COMMUNITY EMERGENCIES – 24 HOURS

• Triple Zero 000
• Queensland Police Service Gladstone 4971 3222
• State Emergency Service (Community assistance in times of disaster, including temporary roof repairs) 13 25 00
• Gladstone Regional Council (Assistance with burst water mains and council emergencies) 4979 1134
• Ergon Energy (Electricity network breakdowns and emergencies) 13 16 70

ELECTRICAL EMERGENCIES – ON CALL / AFTER HOURS

• CQ Electrical 0481 857 602

PLUMBING EMERGENCIES – ON CALL / AFTER HOURS

• SE Plumbing 0428 132 779 (24 Hours)

SMOKE ALARM EMERGENCIES – ON CALL

• JM Electrical 0428 440 063

BUILDING & GENERAL EMERGENCIES – ON CALL / AFTER HOURS

• Mick Venz Locksmith 0437 570 037 (Locks only – Call Out Fees apply)
• RUSWIN 1800 787 946 (Locks only – Call Out Fees apply)
• Gladstone Glass 0499 999 889 (Glazing only – Call Out Fees apply)

WHAT ARE EMERGENCY REPAIRS?

Emergency repairs are:

• a burst water service or a serious water service leak
• a blocked or broken toilet
• a serious roof leak
• a gas leak
• a dangerous electrical fault
• flooding or serious flood damage
• serious storm, fire or impact damage
• a failure or breakdown of the gas, electricity or water supply
• a failure or breakdown of an essential service or appliance on the premises for hot water, cooking or heating
• a fault or damage that makes the premises unsafe or insecure (this includes smoke alarms)
• a fault or damage likely to injure a person, damage property or unduly inconvenience a tenant
• a serious fault in a staircase, lift or other common area of the premises that unduly inconveniences a tenant in gaining access to, or using, the premises.

GENERAL MAINTENANCE REQUESTS

We realise that maintenance of the property you live in is important and that maintenance needs to be completed in a timely manner so that you are not inconvenienced.

Click Here to report your general maintenance or track the status of a submitted maintenance request.

Please note: It is imperative that your keep us up to date with changes to your contact details as this is how the system recognises your maintenance request.